Hire a support employee that never sleeps

HelpShield monitors your inbox, resolves tickets autonomously, learns from your docs, and only escalates what actually needs a human. No helpdesk required. Just connect your inbox.

How do I reset my password?
Resolved
Can I upgrade my plan?
Resolved
Billing dispute on invoice #4821
Escalated
Where's my tracking number?
Resolved
87% auto-resolved today
$0.50
Per resolution. Pay only when it works.
24/7
Always on. No shifts, no burnout.
Any inbox
Gmail, Outlook, Zendesk, IMAP. No migration.
How it works

Three steps. No helpdesk migration.

Connect your inbox

Forward your support email or connect Gmail, Outlook, or any IMAP inbox. Takes 2 minutes. No helpdesk software required.

Feed it your docs

Upload your knowledge base, FAQs, past conversations. HelpShield learns your product, your tone, your policies.

Let it work

HelpShield resolves routine tickets autonomously. Billing disputes, refund requests, edge cases get escalated to you with full context.

The difference

Not another chatbot widget.

Traditional AI Support

  • Requires a $74+/mo helpdesk platform
  • Chatbot widget that frustrates users
  • Copilot mode: suggests replies, you still send
  • $0.99/resolution locked to one vendor
  • Months of setup and training

HelpShield

  • Standalone. Works with your existing inbox
  • Replies directly via email like a real employee
  • Fully autonomous: resolves and sends
  • $0.50/resolution, no vendor lock-in
  • Live in minutes, smarter every day

Support that scales without headcount

Every growing company hits the same wall: more customers, more tickets, more hires. HelpShield breaks that cycle. One employee that handles thousands of conversations, learns continuously, and costs a fraction of a single hire.

$0.50 per resolution. Only pay when it works.